Diving Deep with Subscript, Episode 10
A conversation with Michael Tam, Partner at Craft Ventures
In this episode of Diving Deep, Subscript's CEO, Sidharth, has an engaging conversation with Michael Tam, Partner at Craft Ventures.
Sidharth and Michael go deep into B2B SaaS metrics as they discuss:
- The three categories of metrics that investors care about
- B2B SaaS benchmarks to focus on when you're prioritizing efficiency
- The importance of analyzing cohorted retention instead of a static retention number
- Why you need to look at retention metrics segmented by customer profile
- And more!